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Operations manager

Builds the agency's internal processes so the team can focus on projects.

  • FormatFull-time, office
  • WhereAlmaty, Karasai Batyr / Sharipov St.
  • EmploymentUnder the Labour Code of Kazakhstan
  • Experience2–3+ years

TELLER Kazakhstan is a full-cycle content marketing agency in Almaty. We work with large businesses and pharma companies in Kazakhstan and Central Asia: strategy, brand media, SMM, special projects, video, newsletters for doctors, BTL.

What you will do

  • Build and document internal processes, from project launch to closing and payment.
  • Control cash flow: invoicing, incoming payments, contractor payments, receivables.
  • Work with accountants and lawyers and prepare documents and data for them.
  • Maintain the contractor base: sourcing, contracts, terms and quality assessment.
  • Own internal tools: task tracker, file storage, document templates.
  • Prepare management reports: team workload, project margins, cash flow.
  • Handle HR administration: onboarding and paperwork for new employees.
  • Take care of office and facilities matters.

Who we are looking for

  • 2–3+ years as an operations manager, office manager with a broad scope or administrator. Agency or media experience is a big plus.
  • Systems thinking: you see where a process stalls and suggest how to simplify it.
  • Care with numbers and documents.
  • Confident with Excel or Google Sheets.
  • Understanding of paperwork and taxation basics in Kazakhstan.
  • Independence: you see tasks through without constant supervision.

Nice to have

  • Experience rolling out task trackers or a CRM.
  • Knowledge of 1C.
  • Kazakh and/or English.

What we offer

  • Full-time in our Almaty office, Karasai Batyr / Sharipov St.
  • Official employment under the Labour Code of Kazakhstan.
  • Salary is discussed after the interview.

How to apply

Send your CV to salem@teller.studio with the subject “Operations manager”.