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bailanys, our own Telegram media about telecom: 2,700 subscribers in the first six months

Telecom is one of the most technological and least transparent industries. In 2024 we launched bailanys, our own independent Telegram media, and we still run it. It is a place where professionals, regulators and users openly discuss the market. In its first six months the channel gained 2,700 subscribers, and the project won two bronzes at Tagline Awards 2025.

2 700Subscribers in the first six months
3 000+Read posts regularly
~22% / 4%ERR / ER
85%Average post reach

Starting point

Decisions in the industry are made behind closed doors, news comes out sporadically, and discussions often come down to rumours.

What we learned about the audience

Kazakhstan's telecom had no place where professionals could get industry knowledge and openly discuss the market. News came out sporadically, and discussions happened behind closed doors.

Task

Create a platform where professionals, regulators and users can talk openly about the telecom market and how it is changing.

Solution

  1. 01

    bailanys, an independent Telegram media and the first public platform where telecom is discussed through stories, not just numbers

  2. 02

    Formats: analytical posts, interviews, live discussions in the comments

  3. 03

    Content strategy, editorial policy and visual style focused on B2B and B2G audiences

  4. 04

    Promotion: we tested every method available in Telegram: Telegram Ads, seeding, collaborations

Channel feed: a section with telecom job openings
Channel feed: a section with telecom job openings
Announcement of a live stream with a market representative
Announcement of a live stream with a market representative
Channel posts in the Telegram feed
Channel posts in the Telegram feed
Post: “Why are tariff discounts actually a bad deal?”
Post: “Why are tariff discounts actually a bad deal?”
bailanys sticker pack for Telegram
bailanys sticker pack for Telegram
The channel's comic strip
The channel's comic strip
Channel cover
Channel cover
1 / 7

Result

  • Subscribers in the first six months2 700
  • Read posts regularly3 000+
  • ERR / ER~22% / 4%
  • Average post reach85%

Channel posts

Plain explanations of what mobile users need to know: technology, tariffs, coverage and operator services.

“What is VoLTE and how do I turn it on?”
“What is VoLTE and how do I turn it on?”
“Why get an OGO card?”
“Why get an OGO card?”
“Where can I check operators' coverage maps?”
“Where can I check operators' coverage maps?”
Channel description: “The inside story of telecom in Kazakhstan and Central Asia”
Channel description: “The inside story of telecom in Kazakhstan and Central Asia”
1 / 4

What worked

  1. We assembled an expert editorial team of people who had worked at Kazakh telecom companies themselves and understand what they write about.
  2. This content attracted industry professionals: top managers of Kazakh telecom know the channel and read it.
  3. The audience is very narrow, but that is exactly who we wanted to reach, and we did.

Awards

  • Tagline Awards 2025, bronze: “Best International Social Media”
  • Tagline Awards 2025, bronze: “Best Social Media of a Telecom / IT / Internet Company”
  • Aq Mergen 2026, shortlist: “Digital: Digital Communications and Influencer Marketing”

Team

  • Roman LukyanchikovEditor
  • Beksultan KulmagambetovAuthor
  • Ekaterina LoganovaArt director
  • Alexey MutasovPaid promotion lead
  • Maria GostevaSeeding
  • Ainur NaurbekovaProject producer
Next case“Kazakh Street Food Map”: a digital special project for the launch of the STREETХАНА series

Request

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