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A conference-style newsletter on gut health for pharmacists in Kyrgyzstan

In 2025, after the Ramadan newsletter, the gastrointestinal portfolio topic needed to be developed further. Pharmacists attend conferences regularly anyway, so we gave them a familiar setting: a newsletter in the format of a scientific conference. Each letter is a separate “session” with plenary talks, round tables and case studies: feasts, infections, talking to a patient about diet.

Starting point

The previous project was the Ramadan newsletter “How to support your gut during Ramadan”.

What we learned about the audience

Pharmacists regularly attend conferences, and the format is familiar to them: sessions, talks and round tables are perceived as training rather than advertising.

Task

Continue the educational newsletter for pharmacists in Kyrgyzstan, develop the gastrointestinal topic and hold the attention of a professional audience by combining medical content with a creative approach.

Solution

  1. 01

    Concept: a newsletter in the format of a scientific conference, with each letter as a “session”

  2. 02

    Feasts: abdominal pain, antispasmodics, liver protection

  3. 03

    Infections: intestinal infections in children, probiotics, differential diagnosis of spasms

  4. 04

    Communication: how to talk about diet, constipation and weight

  5. 05

    Medical storytelling and the identity of a professional event

Conference opening: plenary talk
Conference opening: plenary talk
Thematic session: a clinical case
Thematic session: a clinical case
Master class: how to talk about weight loss
Master class: how to talk about weight loss
Round table: the harm of overeating at feasts
Round table: the harm of overeating at feasts
Poster presentation for pharmacists
Poster presentation for pharmacists
A conversation in the corridor: pharmacists on probiotics
A conversation in the corridor: pharmacists on probiotics
Clinical observations session
Clinical observations session
A problem at the conference: the speaker's reflections
A problem at the conference: the speaker's reflections
A conversation over lunch: the consequences of antibiotic prophylaxis
A conversation over lunch: the consequences of antibiotic prophylaxis
Training session: “A conversation starts with a question”
Training session: “A conversation starts with a question”
Case discussion by a gastroenterologist
Case discussion by a gastroenterologist
Panel discussion to close the conference
Panel discussion to close the conference
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Result

  • Audiencepharmacists in Kyrgyzstan who had already read the Ramadan newsletter
  • What pharmacists gottraining in a conference format: sessions, talks and cases from real practice
  • What the brand gotcommunication continued without a pause after Ramadan, with the attention of an already engaged audience

What worked

  1. The conference format gave the newsletter the weight of a professional event.
  2. The topics grew out of real situations at the pharmacy counter: feasts, children's infections, conversations about diet.
  3. Continuing after Ramadan kept the attention of an already engaged audience.

Team

  • Maria MityashinaChief medical editor
  • Elena TorunovaMedical editor
  • Ekaterina LoganovaArt director
  • Anastasia PotapenkoProducer
Next caseAbai quotes in the city with Yandex Books: a special project in 6 cities of Kazakhstan

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